Shipping policy
Shipping Policy
At Jazeera Mart, we are committed to delivering your orders safely and efficiently throughout Saudi Arabia.
Order Processing
- Orders are processed within 24–48 hours after confirmation.
- Customers may receive a verification call, SMS, or WhatsApp message before shipment.
- Orders are prepared and handed over to our delivery partners as quickly as possible.
Delivery Time
- Standard delivery time is between 3–7 business days.
- Delivery times may vary depending on the customer's location.
- Deliveries to remote areas may require additional time.
Shipping Conditions
- Customers must provide accurate shipping information and contact details.
- Delays caused by incorrect addresses or unreachable phone numbers are the customer's responsibility.
- Delivery schedules may be affected during public holidays, weather conditions, or courier delays.
Cash on Delivery (COD)
Jazeera Mart currently operates on a Cash on Delivery (COD) basis only.
- Customers must pay the full order amount when the package is delivered.
- COD service is available across most regions of Saudi Arabia.
Delivery Failure
If a customer repeatedly refuses confirmed orders without valid reasons, Jazeera Mart reserves the right to restrict future Cash on Delivery purchases.
For shipping inquiries:
📧 info.jazeeramart0@gmail.com
📞 +966 55 473 2129